Provide essential operational support to a growing vendor management program, including user access, vendor records, and documentation.
Maintain accurate vendor data and assist project teams in identifying suitable vendors based on rates, skills, and availability.
Respond to linguist and vendor inquiries, escalate specialized issues, and identify process improvements for recurring workflows.
This role is with a partner company operating in the international localization industry, managing a growing vendor network. The company culture emphasizes independent, organized work in a flexible remote environment.
Coordinate and arrange certification and 2nd party audits, overseeing end-to-end processes in compliance with program and ISO 17065 requirements.
Serve as the main contact for clients and external stakeholders, delivering excellent customer service and maintaining up-to-date operational knowledge.
Manage audit scheduling, maintain client records, and support continuous improvement of systems and procedures.
Eurofins Scientific is an international life sciences company providing analytical testing services to make life safer, healthier, and more sustainable. Over 30 years, it has grown to 58,000 staff across 900 laboratories in 54 countries, fostering a decentralized and entrepreneurial network.
Support Account Managers and customers with order-related queries, including cable orders and shipment issues.
Handle RMA requests and coordinate with cross-functional teams to ensure seamless quote-to-cash processes.
Maintain accurate customer data in CRM systems, assisting with quoting and sales support.
Motive empowers physical operations with tools to make work safer and more productive. Serving nearly 100,000 customers across industries, the company values diversity and inclusion, fostering a culture of innovation.